To understand how your messenger campaigns are working, navigate to Campaigns, and open the Messenger Campaign you want to check on.
When you click on the name of any customer or ‘Visitor’, the previous conversation history loads on the right side.
While you may have enough information on your customers to be able to start and carry out a conversation
Boomtrain messenger lets you have conversations with users while they are on your website to engage them and keep them updated about your services.
There are three main team roles in the Boomtrain System. Super User, Campaign Manager and Team Member.
Getting personal with your customer and anonymous visitors on your website or app is easy with the Boomtrain Messenger.
Boomtrain Messenger is great because it lets you start chats with website visitors
Under ‘Users’ tab, there are three ways to compose broadcast or adhoc messages directly to customers via in-app, email, SMS or browser / mobile push channels.